Jumat, 16 Juni 2017

Softskill Assignment



List of 20 Questions That We Can Ask In an Interview 


 
1. Telling about yourself. 
     Asking about you is a way to break the ice at an interview and make you feel more comfortable. It's also a way for the interviewer to determine if 
you're a good fit for the job.
2. What were your responsibilities? 
     Know what's on your resume, so you can discuss what you did at the other jobs you've held. When you're describing your responsibilities, try to mention those that match the new job's requirements.
3. What did you like or dislike about your previous job? 
     What you liked - and what you didn't like - about your last job or the company you worked for is an indicator of how you might feel about this position if you were to be hired..
4. What were your starting and final levels of compensation? 
     Hiring Managers will want to learn how much you earned to see if you're a competitive candidate for the company from a salary perspective. Be honest when discussing how much you were paid because employers can ask about salary when 
checking your background.
5. What major challenges and problems did you face? How did you handle them?
    With this question, the interviewer is trying to understand how you handle issues and problems.
6. What is your greatest strength? 
     When answering questions about your strengths, focus on the abilities you have that are key to success in the job for which you're interviewing. Don't be too humble. It's important to make the hiring manager aware of your qualifications.
7. What is your greatest weakness?
8. How do you handle stress and pressure? 
     What you do when work gets stressful? Do you stay calm under pressure? Or do you have a difficult time in stressful situations?
9. Describe a difficult work situation or project and how you overcome it.
     When you're responding to questions about what you did on the job, be prepared to share an actual example of a challenging situation at work, what the issue was, and how you helped resolve it.
10. What was the biggest accomplishment (failure) in this position? 
      Let the hiring manager know what you achieved, again sharing examples from your most recent job.
11. How do you evaluate success? 
      Your answer to this question will give the interviewer a sense of your work ethic, your career goals, and your life goals. Tailor your response to fit what you expect to achieve if you were to be hired by this employer.
12. Why are you leaving or have left your job? 
       There are many different reasons for leaving a job. You could be moving on because you want more opportunities for growth, you may be looking for a salary increase, perhaps you're relocating, or you have another 
reason you're leaving your job. Be consistent in your answer when meeting with representatives of a prospective employer, because they may compare notes.
13. Why do you want this job? 
         Why did you apply for this position? What do you find most interesting about the job and the organization? With this question, the employer wants to know why you think this job is a match for your career objectives.
14. Why should we hire you? 
         The best way to answer this question is to discuss what you can do for the company. What do you bring to the table? What will you achieve if you were to be hired? This is an opportunity to sell yourself to the hiring manager.
15. What are your goals for the future? 
      When you respond to questions about your future goals, it's a good idea to mesh your  objectives with what the company might offer as a 
career path. At the least, make sure your goals involve staying with this company for more than a short-term basis.
16. What are your salary requirements? - Best Answers
      Questions about salary can be tricky, especially if you don't know what the job pays. One approach to answering this question is to say you're flexible, based upon the entire compensation package including benefits.
17. Who was your best boss and who was the worst? 
       This question is designed to discover what type of leadership and management style works best for you.
18. What are you passionate about? 
       What's most important to you? What do you love doing? The answers to this question don't have to be all bout work.
19. Questions about your supervisors and co-workers. 
       Did you get along with your manager? Have you worked with difficult colleagues? How you interact with supervisors and co-workers will provide the interviewer with insight into your 
interpersonal and communication skills.
20. Do you have any questions for us
      The last question at a job interview is usually one about what you want to know about the job and the company. Be ready with a list of questions to ask.



List of Illegal Questions
1.      Do you have any physical or mental disabilities?
Why it’s illegal: The Americans with Disability Act (ADA) says it is unlawful for an employer to discriminate against a qualified applicant or employee with a disability. Private employers with 15 or more employees, as well as state and local government employers, must abide by the ADA.
2.       When are you planning to have children?
Why it’s illegal: Sex is a federally protected class, which means an employer cannot discriminate against a male or female job applicant. A hiring manager simply may have concerns about the applicant’s ability to perform the job duties (such as travel or work overtime), says Lisa Schmid, employment law attorney at Nilan Johnson Lewis. If that’s the case, the interviewer needs to ask the candidate directly about job-related responsibilities (e.g. “This job requires five days of travel per month. Do you have any restrictions that would prevent you from doing that?”).
3.      Will you need time off for religious holidays?”
Why it’s illegal: Religious discrimination is prohibited, so employers are barred from basing hiring decisions on a person’s religious beliefs, observances, or practices.
4.      What country are you from, or what is your nationally?
Why it’s illegal: National origin is a federally protected class. Consequently, employers cannot base hiring decisions on whether an applicant is from a different country or of a specific ethnicity.
5.      How often are you deployed for Army Reserve training?
Why it’s illegal: Because military status is a federally protected class, companies cannot make employment decisions based on a job candidate’s past, current, or future military membership or service.
Similar off-limit questions:
1.Will you be deployed any time soon?
2.What type of discharge did you receive from the military?

If you happen to be in a situation where an interviewer asks you an illegal question, how you respond is entirely based on your comfort level. You could simply state, “That doesn’t affect my ability to perform the duties of this job,” and leave it at that. Or, if you feel the potential employer has crossed a line, you have every right to end the interview and leave. Granted, this is a difficult thing to do if you really want or need the job, but on the flipside, would you really want to work for someone who indicates a bias?

Sabtu, 20 Mei 2017

Curriculum Vitae

CURRICULUM VITAE
Wahyu Widya Lestari
widyalestari226@gmail.com


PERSONAL INFORMATION

Full Name                : Wahyu Widya Lestari
Sex                           : Female
Place/Date of Birth  : Bogor, August 16th, 1996
Marital Status          : Single
Nationality              : Indonesian
Religion                   : Christian
Health                      : Perfect
Address                    : Kipas Angin, Blok D4 No. 16 Rt.01 Rw.013, Mekarsari, Cimanggis, Depok
Phone                       : 087887428998
E-mail                      : widyalestari226@gmail.com
GPA                         : 3.55 of 4.00
University                : Gunadarma University
Faculty                     : English Literature Department, Faculty of Letter (2014)


FORMAL EDUCATION

2003 - 2008              : SDN Mekarsari 3

2008 - 2011              : SMPN 210 Jakarta

2011 - 2014              : SMAN 106 Jakarta
 
2014 - Now              : Gunadarma University, English Literature 


INFORMAL EDUCATION

April 12, 2017          : Workshop Linguistics at Gunadarma University


KEY SKILLS

Technical Skills :

- Microsoft Word
- Microsoft Excel
-Microsoft Power Point

Language :

- Indoneian (Active and Passive)
- English (Passive)


PERSONALITIES

Hard worker, patient, honest, friendly, confident, trying to give the best, polite.

Application Letter



Wahyu Widya Lestari
Kipas Angin Street, Depok
CA 087887428998
widyalestari226@gmail.com



May 1, 2017
Mr, Axel Richard
Jakarta International School
88 Menteng Road
Jakarta, CA 666-777-888

Dear Mr. Axel,
The Guidance Councilor of your school informed me that your school is in need of a Senior High School teacher. I would like to be considered for this position.

I am a student of sixth semester of English Department in Gunadarma University. During my college days , I undergone practice my teaching program which trained me to be an efficient and effective teacher. I also have experienced in teaching in private course for three years.

It will be a great honor for me to be part of your institute. As per my selection, I will put all my hard work and dedication to achieve the objectives and goals which are required by The Institute.

I shall be very glad to come for an interview at your most convenient time.



Sincerely




Wahyu Widya Lestari

Jumat, 12 Mei 2017

Softskill Assignment - Negotiation in Business Communication

Negotiation in Business Communication


1.What is negotiation?
    Negotiation is a dialogue between two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues.It is aimed to resolve points of difference, to gain advantage for an individual or collective, or to craft outcomes to satisfy various interests. It is often conducted by putting forward a position and making small concessions to achieve an agreement.
2. What are the negotiation styles? Explain
     Five negotiation styles:             
     1.Avoiding
·         Primarily concerned with avoiding intra-personal conflict
·         Is useful when the the stakes of a negotiated outcome are not worth the investment of time or the potential for igniting conflict
·         Characterized by sidestepping, postponing, and ignoring the issue or situation
·         Effective when avoidance of the situation or issue does not greatly affect the relationship and short term task is not important to either party
    2. Accommodating
·         Primarily concerned with the relationship between the parties
·         Easily gives the other side concessions in hopes of strengthening the relationship, but often gives away too much too soon
·         Tend to neglect their own needs in favor of helping the other side get what they want
·         Effective when long term relationship is important and short term task is not important
    3. Compromising
·         The style falling between accommodating and competing
·         Useful when time is a concern or there is a strong relationship between the parties
·         Requires concessions from both sides to find agreement
·         Does not focus on legitimate or fair standards for settlement and instead utilizes “Meet in the middle,” or “Split the difference” solutions
     4. Collaborating
·         Focuses on using problem solving methods to create value and discover mutually satisfactory agreements
·         Utilizes the creativity of both parties to find solutions to both sides’ interests
·         Tend to be assertive about their needs and cooperative with the other side
·         Effective when long term relationship is important and short term task is important
       5. Competing
·         Primarily concerned with achieving their own goals regardless of the impact on others
·         Views negotiation as a win/lose rather than a problem solving activity
·         Often utilize manipulative tactics such as attacks, threats, and other aggressive behavior to achieve their objectives.
3. Explain are the negotiation process!
1. Preparation
                Before any negotiation takes place, a decision needs to be taken as to when and where a meeting will take place to discuss the problem and who will attend.  Setting a limited time-scale can also be helpful to prevent the disagreement continuing.This stage involves ensuring all the pertinent facts of the situation are known in order to clarify your own position.  In the work example above, this would include knowing the ‘rules’ of your organization, to who help is given, when help is not felt appropriate and the grounds for such refusals.  Your organization may well have policies to which you can refer in preparation for the negotiation.Undertaking preparation before discussing the disagreement will help to avoid further conflict and unnecessarily wasting time during the meeting.

            2. Discussion
                During this stage, individuals or members of each side put forward the case as they see it, i.e. their understanding of the situation.Key skills during this stage include questioning, listening and clarifying.Sometimes it is helpful to take notes during the discussion stage to record all points put forward in case there is need for further clarification.  It is extremely important to listen, as when disagreement takes place it is easy to make the mistake of saying too much and listening too little.  Each side should have an equal opportunity to present their case.
3. Clarifying Goals
     From the discussion, the goals, interests and viewpoints of both sides of the disagreement need to be clarified. It is helpful to list these factors in order of priority.  Through this clarification it is often possible to identify or establish some common ground. Clarification is an essential part of the negotiation process, without it misunderstandings are likely to occur which may cause problems and barriers to reaching a beneficial outcome.
4. Negotiate Towards a Win-Win Outcome
    This stage focuses on what is termed a 'win-win' outcome where both sides feel they have gained something positive through the process of negotiation and both sides feel their point of view has been taken into consideration. A win-win outcome is usually the best result. Although this may not always be possible, through negotiation, it should be the ultimate goal.Suggestions of alternative strategies and compromises need to be considered at this point.  Compromises are often positive alternatives which can often achieve greater benefit for all concerned compared to holding to the original positions.
5. Agreement
    Agreement can be achieved once understanding of both sides’ viewpoints and interests have been considered. It is essential to for everybody involved to keep an open mind in order to achieve an acceptable solution.  Any agreement needs to be made perfectly clear so that both sides know what has been decided.
6. Implementing 
    Implementing a Course of Action, from the agreement, a course of action has to be implemented tocarry through the decision.
4.What are the characteristics of negotiation?
1.There are a minimum of two parties present in any negotiation.
2. Both the parties have pre-determined goals which they wish to achieve.
3.There is a clash of pre-determined goals, that is, some of the pre-determined goals are not shared by both the parties.
4. There is an expectation of outcome by both the parties in any negotiation.
5. Both the parties believe the outcome of the negotiation to be satisfactory.
6. Both parties are willing to compromise, that is, modify their position.
7.The incompatibility of goals may make the modification of positions difficult.
5. Explain the positive and negative affects in negotiation!
        Positive affect in Negotiation :
Even before the negotiation process starts, people in a positive mood have more confidence and higher tendencies to plan to use a cooperative strategy. During the negotiation, negotiators who are in a positive mood tend to enjoy the interaction more, show less contentious behavior, use less aggressive tactics and more cooperative strategies. This in turn increases the likelihood that parties will reach their instrumental goals and enhance the ability to find integrative gains. Indeed, compared with negotiators with negative or natural affectivity, negotiators with positive affectivity reached more agreements and tended to honor those agreements more. 
         Negative Affect in Negotiation :             
   Negative affects on various stages in the negotiation process. Although various negative emotions affect negotiation outcomes, by far the most researched is anger. Angry negotiators plan to use more competitive strategies and to cooperate less, even before the negotiation starts. These competitive strategies are related to reduced joint outcomes. During negotiations, anger disrupts the process by reducing the level of trust, clouding parties' judgment, narrowing parties' focus of attention and changing their central goal from reaching agreement to retaliating against the other side. Angry negotiators pay less attention to opponent's interests and are less accurate in judging their interests, thus achieve lower joint gains. Moreover, because anger makes negotiators more self-centered in their preferences, it increases the likelihood that they will reject profitable offers. Anger does not help in achieving negotiation goals either: it reduces joint gains and does not help to boost personal gains, as angry negotiators do not succeed in claiming more for themselves.


source: https://www.google.co.id/search?q=negative+and+positive+negotiation&oq=negative+and+positive+negotiation&aqs=chrome..69i57j0.21437j0j7&sourceid=chrome&ie=UTF-8